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10 DOs and Don'ts for Brands on Twitter; Part three

Click here! to read part one and   Here! to read part two , of 10 DOs and Don'ts for Brands on Twitter. Micvadam files 8. Do Monitor Keywords and Competitors In twitter, it is not only hashtags that trend. Keywords also indicate a timely topical issue. You can latch on to any of these and contribute sound, helpful and maybe funny input. It shows your brand cares about what tweeps care about. Don’t stop there; monitor your competition as well. This is what the European soccer football brands do better than other users. They monitor each other closely and even engage each other in such a way as to generate some energy amongst their respective fans and followers. This way, they are contributing to sales of club merchandise, in the grand scheme of things. If someone expresses issues with a competitor or drops a general question about your competitor, that’s your opportunity to learn what to do better in your own business. There would be nothing wrong if you seize the moment

10 DOs and Don'ts for Brands on Twitter; Part two

Click here! to read 10 DOs & Dont's for Brands on Twitter; Part one   Source: Cnbc 4. Don't Auto-Tweet While you are away from work, you can setup automated tweets to give you top of the mind awareness, but this takes a lot more skill than just knowing how to use a bot. tweeps (as twitter users call themselves) can tell the difference between a bot tweeting and you tweeting. When they want information, they can forgive you for allowing a bot inform them, but if the information achieves its aim, then a human should be on hand to engage them. Let’s not even talk about DM using a bot; that’s spam and, it could work for you, but if it doesn’t work for you, it does even more harm. 5. Don't Take Too Long To Reply The best twitter accounts are known for replying within few minutes. If it takes you a whole day or more to reply, you could be losing business. Set your notifications on a mobile phone if you are handling a twitter account for the firm, and get messa

10 DOs and Don'ts for Brands on Twitter

Brands on Twitter must know that this one is a village and everyone seems to know everyone. That is the most unforgiving place for your partners or buyers to complain of you. Nowadays, the need to satisfy your customers gets emphasized even more thanks to the power that Twitter gives to users’ voices. source: Logodix    I took a little time to go through piles of requests and complaints by Twitter users concerning brands they have dealt with; as many as I could. Here are 10 Dos and Don’ts I learned from this: 1. Poor Grammar, Poor Spelling will sink you There are lots of grammarians on social media and Twitter has them many. It’s an open world out there with supporters, hostiles, prejudiced, sympathizers, the indifferent, the disillusioned and all manner strolling through. The more attractive your tweet, the more of these people you will find reacting. And while some may ignore your bad grammar, even if a mistake, there are some who would not let you go. Before long, th

Your Twitter Account Will Be Banned if... (New Rules)

Twitter and other social media companies have come under fire in the past several years for the amount of fake and spam accounts spreading misinformation on the platforms. Ahead of the upcoming midterm elections, Twitter has updated its Twitter Rules to provide further guidance about what will and will not get an account banned. Among the new actions that will get an account banned are: Any account that uses stock or stolen avatar photos, stolen or copied profile bios, misleading profile information, and misleading profile location. Twitter now considers these accounts as fake accounts. The new Twitter rules also say, “The use of any form of automation (including scheduling) to post identical or substantially similar content, or to perform actions such as Likes or Retweets, across many accounts that have authorized your app (whether or not you created or directly control those accounts) it will not be allowed. Accounts that are owned by the same person or organization t